The Platinum Suites 2 KL by Whitfield

I've stayed here several times, it's easy to check in , room is comfortable and nice

Very good experience and nice breakfast. The room was very comfortable and spacious.

The location of this hotel is nice and it’s big. But we didn’t like our stay here because of super crowded lobby, unorganized lobby reception, imagine they will not let you check in early before 3pm so you have to left your luggage’s with other luggage’s in the hotel lobby without room and proper storage. We also didn’t like that they will never give you a chance to check in early and let you wait till 3. They also didn’t give us the room that we booked we don’t know for some reason they didn’t tell us they just said that they upgraded our room which we didn’t like because of the location of the room the intertet is so weak and the view because we bookeed and nice city view but they didn’t give it to us. I always think this way that when the hotel upgraded your hotel booking its always shadey and it’s like not upgraded at all it was just all a lie. We didn’t like also the service here because we came at hotel late from clubbing we are all thirsty and when we want to ask for room service unfortunately it’s not available because it’s till 7pm only!!! they didn’t even mention that to us upon checking in. The good thing about this hotel is the infinity pool nothing else. The service, the lobby the reception are no for us. Take note going in front of the hotel is quite traffic too because of narrow road of the area.