Shaik M
September 16, 2024
Beyond my expectations!
On arrival, its exterior left a lot to be desired. That was my initial observation. The positive experience began from my check-in all throughout my 4N stay in the building.
Customer service: For the most part, pleasantly delightful and polite! I’d like to commend the Operations Manager, Alex Wong for being courteous & polite for the duration of my stay.
Cleanliness: Without a doubt, the BEST feature of this location. From the walkway to the room, the sight and smell was extremely pleasant!
Facilities: I didn’t expect there to be a lot of facility in this building or at least had expected the offerings to be dingy & rundown. But NO, their swimming pool, gym, prayer room, function rooms were as top notch as can be. Amazing!
This place was newly opened too so while works were carried out, for the most part the stay was incredibly positive! Highly, highly recommended choice of accommodation for your KL visit.